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Our final order date for Christmas delivery is Tuesday 17th December. Orders after this date will still be dispatched as usual but there are no guarantees that they will arrive in time before Christmas

Privacy Policy

Rafi's Spicebox is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.

This Statement of Privacy applies to the Rafi's Spicebox website and governs data collection and usage. By using the Rafi's Spicebox website, you consent to the data practices described in this statement.

Collection of your Personal Information

Rafi's Spicebox collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Rafi's Spicebox also collects anonymous demographic information, which is not unique to you, such as your postcode and preferences.

There is also information about your computer hardware and software that is automatically collected by Rafi's Spicebox. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by Rafi's Spicebox for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Rafi's Spicebox website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Rafi's Spicebox public message boards or social media accounts, this information may be collected and used by others. Note: Rafi's Spicebox does not read any of your private online communications.

Rafi's Spicebox encourages you to review the privacy statements of websites you choose to link to from Rafi's Spicebox so that you can understand how those websites collect, use and share your information. Rafi's Spicebox is not responsible for the privacy statements or other content on websites outside of the Rafi's Spicebox and Rafi's Spicebox family of websites.

Use of your Personal Information

Rafi's Spicebox collects and uses your personal information to operate the Rafi's Spicebox website and deliver the services you have requested. Rafi's Spicebox also uses your personally identifiable information to inform you of other products or services available from Rafi's Spicebox and its affiliates. Rafi's Spicebox may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Rafi's Spicebox does not sell, rent or lease its customer lists to third parties. Rafi's Spicebox may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Rafi's Spicebox may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Rafi's Spicebox, and they are required to maintain the confidentiality of your information.

Rafi's Spicebox does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Rafi's Spicebox keeps track of the websites and pages our customers visit within Rafi's Spicebox, in order to determine what Rafi's Spicebox services are the most popular. This data is used to deliver customized content and advertising within Rafi's Spicebox to customers whose behaviour indicates that they are interested in a particular subject area.

Rafi's Spicebox websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Rafi's Spicebox or the site; (b) protect and defend the rights or property of Rafi's Spicebox; and, (c) act under exigent circumstances to protect the personal safety of users of Rafi's Spicebox, or the public.

Use of Cookies

The Rafi's Spicebox website use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Rafi's Spicebox pages, or register with Rafi's Spicebox site or services, a cookie helps Rafi's Spicebox to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Rafi's Spicebox website, the information you previously provided can be retrieved, so you can easily use the Rafi's Spicebox features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Rafi's Spicebox services or websites you visit.

Security of your Personal Information

Rafi's Spicebox secures your personal information from unauthorized access, use or disclosure. Rafi's Spicebox secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Information Storage

User information will be securely stored until the user requests that the information be deleted permanently. This adheres to the The Right To Be Forgotten. You may contact Rafi’s Spicebox at order@spicebox.co.uk at any time to review the information held or request that this data is deleted permanently.

Changes to this Statement

Rafi's Spicebox will occasionally update this Statement of Privacy to reflect company and customer feedback. Rafi's Spicebox encourages you to periodically review this Statement to be informed of how Rafi's Spicebox is protecting your information.

Contact Information

Rafi's Spicebox welcomes your comments regarding this Statement of Privacy. If you believe that Rafi's Spicebox has not adhered to this Statement, please contact Rafi's Spicebox at order@spicebox.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.